Secure Print: section overview
Secure Print holds print jobs in the cloud until a user authenticates at a printer. Print jobs never sit uncollected in a tray. This section contains everything an administrator needs to configure, manage, and extend Secure Print: setup guides, device configuration, feature how-tos, and end-user workflows.
Where to start
| If you are… | Start here |
|---|---|
| Setting up Secure Print for the first time | Secure Print Setup Guide — step-by-step from on-premises installation to inviting users. |
| Configuring printers after initial setup | Secure Printers — secure, configure, and manage individual devices. |
| Adjusting authentication methods or scan behaviour per printer | Device Profiles — configure release methods, scan settings, and access per printer group. |
| Enabling a specific feature (Guest Print, Delegate Print, Touchless, etc.) | See In this section below, or browse the Features sub-section in the left navigation. |
| Troubleshooting or looking up a setting | Settings and FAQs and Troubleshooting. |
| Sharing guides with end users | User Actions and Workflows — registration, release methods, and the HP Secure Print desktop app. |
How Secure Print works
A user prints from a workstation, mobile device, or the web portal. The job is encrypted and held in the cloud rather than sent straight to a printer. When the user walks up to any enrolled device and authenticates — by card, mobile app, QR sign-in, passcode, or username — HP Secure Print identifies their held jobs and sends the release instruction to the printer. The job prints only at that moment, with the user present.
For a detailed walkthrough of each stage, see How Secure Print printing works.
Release methods
A single printer can support more than one release method. The methods available depend on the printer model and how Device Profiles are configured.
| Method | How the user releases | Guide |
|---|---|---|
| QR Release | Scan a QR label on the printer with the HP Secure Print mobile app | QR Release user guide |
| Printer Sign-In | Authenticate at the printer panel using card, PIN, passcode, or username and password | Configure Printer Sign-In |
| QR Sign-In (HP only) | Scan a QR code shown on the device screen with the mobile app — no keyboard entry needed | Configure QR Sign-In |
| Touchless Printing | Jobs release automatically when the user's proximity card is detected near the printer | Touchless settings in Device Profiles |
In this section
Setup Guide
Three-step tutorial: install on-premises components, configure Secure Print, and finalise rollout. Start here for a new deployment.
Dashboard
Status, device health, volume, usage, and purged job data. The admin's at-a-glance view of the Secure Release environment.
Device Profiles
Configure authentication methods, scan settings, touchless printing, and user group access per printer group.
Secure Printers
Secure individual printers, manage credentials, generate QR labels, and disable Secure Print per device.
Features
Capability-specific guides: Guest Print, Delegate Print, Policy Print, Touchless Printing, Secure Scan, Mobile Submission, Chromebook Printing, Universal Print, and more.
Settings
Passcode settings, mobile app access, email notifications, offline print failover, QR Release codes, and card data decoding.
User Actions and Workflows
End-user guides for registration, releasing jobs, the HP Secure Print desktop app, scanning, and guest printing. Share these with your users.
Advanced Topics
OpenID Connect configuration for Secure Print, Microsoft Entra ID setup, and FAQs.